New old Problem

Post your problems and installation issues here!

New old Problem

Unread postby buzz456 » Fri May 29, 2026 4:00 pm

URGH! My Google Earth overlay just suddenly stopped working. For a multi gazillion dollar corporation and they can't find one person in their entire company to write instructions on how to trouble shoot or set up this cursed thing. Anyone else just started having a problem or is it just a issue here?
Just wasted a couple of hours today and so far nowhere.
Buzz
39 and holding.
"Some people find fault like there's a reward for it."- Zig Ziglar
"If you can dream it you can do it."- Walt Disney
Image
User avatar
buzz456
Site Admin
 
Posts: 21319
Joined: Sun Mar 21, 2010 8:30 am
Location: SW Florida

Re: New old Problem

Unread postby AmericanSteam » Fri May 29, 2026 5:31 pm

Do you have blue spinning circles or will it not load at all? Have you tried to clear the cache?
Just an old Alaska guy trying to live in an insane world. Degree in life, Masters in common sense.
User avatar
AmericanSteam
 
Posts: 2947
Joined: Mon Nov 02, 2015 9:54 am
Location: Nikiski, Alaska

Re: New old Problem

Unread postby buzz456 » Fri May 29, 2026 6:41 pm

Spinning circles. And yes cache cleared. And they are all kind of off in the distance.
Buzz
39 and holding.
"Some people find fault like there's a reward for it."- Zig Ziglar
"If you can dream it you can do it."- Walt Disney
Image
User avatar
buzz456
Site Admin
 
Posts: 21319
Joined: Sun Mar 21, 2010 8:30 am
Location: SW Florida

Re: New old Problem

Unread postby AmericanSteam » Fri May 29, 2026 9:04 pm

Are the coordinates correct, credit card expired?
Just an old Alaska guy trying to live in an insane world. Degree in life, Masters in common sense.
User avatar
AmericanSteam
 
Posts: 2947
Joined: Mon Nov 02, 2015 9:54 am
Location: Nikiski, Alaska

Re: New old Problem

Unread postby mindenjohn » Sat May 30, 2026 4:28 am

I've been having the same issues for about 14 months. I even signed up again but to no avail. It certainly makes route scenery a problem, I'm having to do screenshots, then printing.
John

I've a good memory for whatever I can remember!
If you wait for perfection you will never do anything but it doesn’t stop you wanting it.
Age doesn’t stop you, it just slows you down.
If you only learn one thing in life - learn to think how your actions and words affect others BEFORE doing or saying.
mindenjohn
 
Posts: 1791
Joined: Fri Oct 05, 2018 4:34 am
Location: West Yorkshire, UK

Re: New old Problem

Unread postby buzz456 » Sat May 30, 2026 8:20 am

Credit card is good. I have other subscriptions and they are working OK. I assume one card number works for everything Google. As far as co-ordinates I tried several different routes with the same results.
Buzz
39 and holding.
"Some people find fault like there's a reward for it."- Zig Ziglar
"If you can dream it you can do it."- Walt Disney
Image
User avatar
buzz456
Site Admin
 
Posts: 21319
Joined: Sun Mar 21, 2010 8:30 am
Location: SW Florida

Re: New old Problem

Unread postby cnwfan » Sat May 30, 2026 9:18 am

Maybe try clearing your API credentials out of TSC, clearing cache, closing, restarting, and re-entering them again. Have you made any recent changes to your computer's firewall or home router? Maybe try disabling your computer's security and then try Google overlays again. If you have another Google account, try creating a new API key and see if that works. Lastly, you can always submit a support ticket to DTG and see what they say. I'm sure you're not the first user to experience this issue.

On on anecdotal note, for about a week our Google Nest wasn't able to play Sirius XM. All other music platforms played without issue. Then, out of the blue it started working again.
************************
Howard (cnwfan)
Waverly, IA
My Flickr railroad photos: https://www.flickr.com/photos/184697503@N06/
cnwfan
 
Posts: 794
Joined: Mon Apr 25, 2011 4:16 pm
Location: Waverly, IA

Re: New old Problem

Unread postby buzz456 » Sat May 30, 2026 10:10 am

I have Google Earth Pro and it works fine. I suppose they have nothing to do with each other.
Buzz
39 and holding.
"Some people find fault like there's a reward for it."- Zig Ziglar
"If you can dream it you can do it."- Walt Disney
Image
User avatar
buzz456
Site Admin
 
Posts: 21319
Joined: Sun Mar 21, 2010 8:30 am
Location: SW Florida

Re: New old Problem

Unread postby cnwfan » Sat May 30, 2026 10:31 am

buzz456 wrote:I have Google Earth Pro and it works fine. I suppose they have nothing to do with each other.


The image database is probably the same, it's just means by which it is accessed is different. I tried my Google overlays on a route, and it's working fine. The last time it stopped working was when Google forced me to add credit card credentials to the account, then it started working again.

Since Google earth is still working, you can use those images on one screen and the route on the other screen. Then draw distance lines between known good location coordinates to triangulate an object's position. I have to do this with the Mason City Traction route as the tracks have become so far off from the Google overlays. While it may not match the overlays, at least track and objects have relative position to each other. But then again, I'm dealing with a mostly flat "Iowa" world, although it is anything but flat when viewed through a telephoto lens.
************************
Howard (cnwfan)
Waverly, IA
My Flickr railroad photos: https://www.flickr.com/photos/184697503@N06/
cnwfan
 
Posts: 794
Joined: Mon Apr 25, 2011 4:16 pm
Location: Waverly, IA

Re: New old Problem

Unread postby buzz456 » Sat May 30, 2026 12:09 pm

I finally puzzled my way through this jabberwocky which is a total nightmare on the Google pages and got it to work. Not sure what all I did. I now have four api keys three which don't work.
https://support.dovetailgames.com/hc/en ... -Simulator
Buzz
39 and holding.
"Some people find fault like there's a reward for it."- Zig Ziglar
"If you can dream it you can do it."- Walt Disney
Image
User avatar
buzz456
Site Admin
 
Posts: 21319
Joined: Sun Mar 21, 2010 8:30 am
Location: SW Florida

Re: New old Problem

Unread postby cnwfan » Sat May 30, 2026 12:55 pm

As long as one works, that's what matters. Glad you got it figured out! !!*ok*!!
************************
Howard (cnwfan)
Waverly, IA
My Flickr railroad photos: https://www.flickr.com/photos/184697503@N06/
cnwfan
 
Posts: 794
Joined: Mon Apr 25, 2011 4:16 pm
Location: Waverly, IA

Re: New old Problem

Unread postby AmericanSteam » Sat May 30, 2026 1:19 pm

!!*ok*!!
Just an old Alaska guy trying to live in an insane world. Degree in life, Masters in common sense.
User avatar
AmericanSteam
 
Posts: 2947
Joined: Mon Nov 02, 2015 9:54 am
Location: Nikiski, Alaska


Return to Problems and Peculiarities

Who is online

Users browsing this forum: GogebicChief and 10 guests